Shipping Policy
Last Updated: August 21, 2025
This Shipping Policy outlines the terms and conditions for the delivery of physical products purchased through Sattvam Yoga Platform.
1. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During high-volume periods or promotional events, processing may take up to 3-5 business days.
2. Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days (within India)
- Express Shipping: Delivery within 2-3 business days (within India)
- International Shipping: Delivery within 10-15 business days (depending on destination)
Please note that these are estimated timeframes and actual delivery times may vary based on location and other factors outside our control.
3. Shipping Costs
Shipping costs are calculated based on the delivery location, weight, and dimensions of the package:
- Standard Shipping: ₹150 - ₹300 (based on location)
- Express Shipping: ₹350 - ₹600 (based on location)
- International Shipping: ₹1,500 - ₹3,000 (based on destination country)
Free shipping is available for orders above ₹2,000 (within India only).
4. Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.
5. International Shipping
For international orders, the recipient is responsible for all customs duties, taxes, and import fees imposed by the destination country. These charges are not included in the shipping cost and will be collected upon delivery.
6. Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses. Some products may have restrictions on international shipping due to local regulations.
7. Delivery Issues
In the event of a delivery issue, such as a damaged package, missing items, or significantly delayed delivery, please contact our customer support team within 7 days of the expected delivery date.
8. Digital Products
For digital products and subscriptions, no physical shipping applies. Access will be provided electronically after successful payment processing.
Contact Us
If you have any questions about our Shipping Policy, please contact us at: contact@sattvam.yoga